"customer relations"

​As AI moves further into everyday operations, companies are learning that deploying technology is only part of the challenge.

Customers shouldn’t have to parse through paragraphs of marketing jargon to get an accurate understanding of how your solutions function.

Samsung’s health features are growing apace, and will offer insights through wearables and other devices, the company’s health specialist sa...

Artificial intelligence is creating a subtle but important shift in enterprise technology and services markets.

Better decisions generate better data, which feeds stronger intelligence, which produces better decisions.