"business metrics"

Why The Model Isn’t The Hard Part, The Workflow Is

A program that started with the team, not the tool, shifted the outcome.

Numbers, Not Mockups: How To Connect UX With Business Metrics

Instead of expensive redesigns that your company funds every few years, your business can grow steadily through precise interface changes th...

After ‘Tokenmaxxing’, Token Spend Has Become The New Metric To Watch

As organizations move away from tokenmaxxing, business leaders are becoming more cautious over token spend. Users that spend tokens, also ne...

System Engineers Are Becoming Mission Operators

The systems engineer who fully owns the operational outcome: the security, the compliance, the resilience, the mission, is what we call a mi...

Why Are AI Bills Exploding? What CEOs And CIOs Should Know

Why AI bills are exploding, and what CEOs and CIOs can do about it. The good, bad, and ugly of AI overuse, and steps to tie AI use to ROI an...