"AI ROI"

For GenAI decisioning systems to deliver sustained return on investment (ROI), they must be effective, trustworthy and fully auditable.

Trillions going into AI, but are trillions being gained? Bain survey raises questions about AI returns

The auto industry has joined others in heavily investing in AI, but those investments don't always pay off. Experts and executives discuss t...

Most measurement approaches look at the wrapper around the work, not the work itself.

IBM unveiled an agentic operating model, Sovereign Core for governance, and expanded IBM Consulting capabilities to move enterprise AI from...

Only 24% of business leaders admit they know how AI's value will come about. But they need to get much more involved.

Starbucks just fired its AI inventory tool the same week Meta and Intuit cut 11,000 jobs to fund AI. A new pattern called AI Hollowing is re...

As organizations move away from tokenmaxxing, business leaders are becoming more cautious over token spend. Users that spend tokens, also ne...

The objective is not to use the fewest tokens. It is to extract the highest return from every unit of intelligence consumed.

That gap between the impressive demo and real business change is the cost that most finance teams won’t be able to measure.

The bottleneck isn’t the math. It’s the execution. And execution can't be delegated to an innovation committee.

The last mile shows up when AI is technically deployed but not yet embedded into the way work actually gets done and baked into routines, de...