Back-to-School Shoppers Are Using More Tech Tools but Buying Fewer Tech Goods
A survey found that parents are increasingly going online to find deals in a tough economy.
Alex Valdes
CNET
3 min read
6/10
Key Takeaways
68% of U.S. parents used digital deal-finding tools in 2024, up from 52% in 2023, yet only 41% bought a tech product — a 14-percentage-point drop year over year.
Average back-to-school tech spending fell to $379 per family in 2024, down 12% from $432 in 2023, according to the CNET survey of 2,000 parents.
Laptops remained the top purchase category (34% of buyers), but tablet sales slipped to 22% from 28% in 2023, likely due to competition from large-screen phones.
44% of parents said they delayed a tech purchase due to economic uncertainty, with inflation and high interest rates cited as primary factors.
Retailers like Amazon, Best Buy, and Walmart launched early Prime Day–style promotions, but even 30%–40% discounts failed to lift overall tech unit sales.
HOOK: Parents are turning to AI-powered deal-finding apps and price-tracking tools to snag back-to-school bargains, yet they're actually buying fewer gadgets than last year. LEAD: A new survey from CNET reveals that amid persistent inflation and high interest rates, U.S. families are leveraging more digital shopping assistants and comparison engines to hunt for discounts on laptops, tablets, and headphones — but overall spending on tech goods is down 12% year over year. CONTEXT: Back-to-school shopping traditionally fuels a late-summer surge for electronics retailers, with parents splurging on the latest devices for their kids. However, the 2024 season is unfolding against a backdrop of elevated prices for essentials like food and rent, forcing households to tighten discretionary budgets. The survey, fielded in July 2024 among 2,000 U.S. parents with school-age children, shows a clear shift: 68% of respondents said they used at least one tech tool — such as price-drop alerts, cash-back browser extensions, or AI chatbots for personalized recommendations — to find deals, up from 52% in 2023. Yet only 41% actually purchased a tech product this year, compared with 55% the previous year. KEY DETAILS: The average tech spend per family dropped from $432 to $379. Laptops remain the most sought-after category (34% of shoppers), followed by tablets (22%) and wireless earbuds (18%). Retailers like Amazon, Best Buy, and Walmart have responded by rolling out early Prime Day–like promotions, but the survey indicates that even deep discounts aren't reversing the trend. Notably, 44% of parents said they delayed a tech purchase because of economic uncertainty. ANALYSIS: The data underscores a paradox: as consumers become more digitally savvy in their search for savings, their actual willingness to open their wallets contracts. Experts at Deloitte note that spending on back-to-school electronics is projected to decline for the second consecutive year, a pattern not seen since the 2008 recession. The shift also signals a maturation of the online deal-hunting ecosystem — tools once used for occasional bargains are now part of everyday budgeting. For retailers, the message is clear: simply having a promotion isn't enough; they must offer tailored, personalized discounts that match the tightened spending plans of families. OUTLOOK: Looking ahead, the trend could accelerate as generative AI tools become better at predicting optimal buying times and negotiating prices. Back-to-school tech spending may never return to pre-inflation peaks, forcing manufacturers to rethink product cycles and price points. The 2025 season will be a critical test: if the economy stabilizes, pent-up demand could trigger a rebound — but if inflation persists, the era of the hyper-informed, bargain-hunting parent is here to stay.
Frequently Asked Questions
According to a CNET survey, average back-to-school tech spending per family fell 12% year over year, from $432 in 2023 to $379 in 2024.
Yes, 68% of parents used digital tools like price alerts, AI chatbots, and cash-back extensions in 2024, up from 52% in 2023.
Laptops top the list at 34% of purchases, followed by tablets (22%) and wireless earbuds (18%). Spending on tablets declined notably.
Persistent inflation and high interest rates have tightened household budgets, causing 44% of parents to delay tech purchases. Even deep discounts aren't reversing the trend.
Major electronics retailers like Amazon, Best Buy, and Walmart are impacted. They have responded with early promotions, but unit sales remain lower than previous years.
If inflation eases, pent-up demand could spark a rebound in 2025. However, the trend toward hyper-informed, bargain-focused shopping may persist, pushing retailers to offer more personalized discounts.